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EMIS Help Desk SIMS Support

EMIS Team SIMS Support

This is the Schools SIMS Support Help desk Service provided by the Harrow EMIS Team. Please enter your logon details to gain access to the Support and Training pages.

The Harrow Education Support staff are available from 09:00 to 16:30 Monday to Thursday and 09:00 to 16:00 on Friday. All logged calls on our Help desk are investigated in date and time order. There may be a delay entering calls sent via email or telephone onto our system. All calls entered online are automatically date stamped and ready for support staff to investigate.


SIMS Support & Training Pages Access:

Help desk Support



The online Help desk service is managed by an experienced support team. The Help desk is checked daily to help us meet our targets of at least 95% of calls acknowledged in one working day. We also check 90% of calls are closed in two working days. Members can see additional data, when logged in by accessing the Helpdesk Page. Faults are logged online by directly accessing the Helpdesk system database.

SIMS Register Support

This web site is owned and maintained by the Harrow School EMIS Team. Access to this area is for authorised members only, if you have not requested access, then please return to the contact page.
Members please enter your username and password to access the secure pages.

Members who have lost their password select 'Lost Password' opposite and enter your registered email address. A security code will be emailed to your registered email account and a link to reset your password. If you have problems please log a call with the SIMS Helpdesk Service, or use the contact form to register for a new password.

EMIS Team Contact

Please see our Privacy Policy for terms and conditions on data collected from this web site:School SIMS Register Support & EMIS Help deskPrivacy Policy Terms and Conditions